Only 5% Better – that’s all were looking for.
When we think about solving a problem or fixing a situation and especially when it’s a complex issue we tend to put our head in the sand throw up our hands and say “this is not working” “it’s so screwed up”, “it will never get better”
.
Time to wake up! There is always something we can do to solve a problem, if there is nothing we can do then there is no problem to begin with, I have experienced this…
The solution lies in the 5%. Ask yourself or work with your coach (have you got one yet?) or a friend or co-worker. Have that person ask you the following fill in the blank question. I am going to assume our problem is getting department managers to provide more detailed and accurate expense forecast information. Here is the fill in the blank question.
Here is a real life example.
If I wanted the quality of the departmental expense information on the forecast to get 5% better, I would _______?
And fill in the blank with whatever comes to mind quickly, the trick is not to think about the solution but a possible solution and lots of possible little fixes to the problem.
Repeat, repeat, repeat X 20 times.
Create an expense accuracy game.
Have a expense discussion at the next department head meeting.
Get my best department head to train another.
Go visit each manager and learn what is so hard.
Show them the manual check book again.
Make agreements with them.
Etc, etc, etc
This is the only way to solve a complex problem. We fool ourselves into looking for the one solution. Life and work does not happen that way. Apply lots of little fixes and voila we have turned the situation around. Try it and see. Warning… this also works at home.
If you would like a copy of any of the following send me an email at
- Incentive Plan Template
- EFTE and Productivity Exercise
- Hotel Financial Policy Manual – Inventory of “Sections”
- Hotel Financial Coach “Services Sheet”
- A White Paper – Creating a Hotel Policy Manual
- F&B Productivity Spreadsheet
- Rooms Productivity Spreadsheet
- Financial Leadership Recipe F TAR W
- A White Paper – A Six Month Workshop and Coaching Assignment
- Hotel Financial Coach – “Speaking Sheet”
- Flow Thru Cheat Sheet – Enhanced
Visit my website today for a copy of my FREE guidebook
The Seven Secrets to Create a Financially Engaged Leadership Team in Your Hotel
www.hotelfinancialcoach.com
Call or write today and arrange for a complimentary discussion on how
you can create more profits in your hotel.
Do you need a dynamic speaker with a unique and creative financial message for your next hospitality event?
Are you thinking about your management team and what to engage them with this year? Consider a full or half day hospitality financial leadership workshop.
Give the coach a call and let’s get going!
Contact David at (415) 696-9593.
Email:
www.hotelfinancialcoach.com