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In the hotel business we are always welcoming guests that have a variety of different needs and stories. In my first summer working at The Algonquin Resort I had the adventure of a lifetime living in the staff residence with my new friends and co-workers while my parents’ house was but a…

“That’s enough detail. I already have a good understanding of the requirements.” – Jeff Haden, New York Times

Inside of the hotel company I worked for there has always been a constant movement to increase efficiency, especially inside the financial function. Not surprising, right? That’s what all businesses have done and continue to do, to evolve…

An Inside Look at Creating Financial Engagement in Your Hotel – Post Covid-19

Learn more about what David teaches by watching this feature rich video, including:

• Flying By the Seat of Your Pants
• Investing in Financial Leadership
• Failure Leads to…

Would you like to have a leadership team in your hotel who has their financial muscles in shape?

My on-line workshop series is what you have been looking for.

Investing in your team’s skills and abilities with your hotel’s operational finances is simply good business.

In today’s competitive world leaders want to work for owners and brands that invest in…

The chapter below is an excerpt from my new book. It’s fiction but some of the characters and story lines are based on people I have worked with and events that have taken place in the hotels I have worked in. The book is a fable about a hotel manager who has some very bad habits. He must change…

Having been around awhile I have seen the changes that have come as a result of major global events. The starkest example is our pre- and post-911 world. It showed us that the idea of getting on an airplane means we need to prove we do not have any threatening objects with us, like guns, knives and explosives and…