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My hometown is St Andrews, New Brunswick in eastern Canada. The town overlooks Passamaquoddy Bay and to the south we are flanked by the great state of Maine. Every year in this part of the world the US governors and the Canadian provincial premiers get together for bilateral talks, some good food,…

This summary will tell you more about financial leadership in the hospitality industry. It is a summation of information from my research as part of my bachelor’s degree at the Hotel Management School of Maastricht in The Netherlands. Amber Habing

In the hotel business if you want to get ahead you better be ready to move. It’s the way in which you can multiply your opportunities and increase your chance for greater personal prosperity. That’s the way it was explained to me many years ago and it has certainly been my experience.…

Listen to the podcast with Sarah Dandashy (Ask a Concierge). The financial side of hospitality isn’t as sexy (to some) as other parts, but it is, of course, what determines success and that’s super sexy! In the hotel world, knowing the numbers translates to individual and organizational success.

KEY POINTS

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Almost 40 years ago now I was a busboy at a large and busy resort in the Canadian Rockies. I had transferred west a few months earlier from another hotel in the same chain where I had worked for two years. This is a story about me starting to find my way…

If you read my stuff you are probably familiar with the phrase, “Hospitality is a game of inches.” Yes, it’s true. There is the driving engine of room revenue but almost everything else we need to deal with puts a drag on performance. These things can really slow us down, to use another motorsports analogy. One thing you want…