Blog

Practice is what we are missing. Practice with the financial piece is somehow a foreign concept. But in the hotel world practice is everywhere, right?

If you and I worked in banquets and we were both rookies, we would show up every day and listen, work and learn, and in a relatively…

Three Ways You Can Create a Policy Manual For Your Hotel Company Today

I have a complete Hotel Accounting Policy Manual with 500-plus policies in 33 separate sections available for you today plus my 12-month Internal Control Review Program.

Here are three ways I can help you create a policy manual with…

In my career, I have worked in some incredible hotels and resorts. One of my resort experiences included a summer where a group of us would gather each morning and play nine holes of golf before work. This story is about a new set of clubs, the video lottery machines, the local…

This Week’s Article by Guest Author Amin Himani, Senior Manager, Revenue Strategy at Coast Hotels Corporate Office in Vancouver, BC

This is a great article on revenue management and it’s also very timely.

I had the pleasure of having Amin as a student recently in my Hospitality Financial Leadership course at Royal Roads University.

Enjoy the read.
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The chapter below is an excerpt from my new book. It’s fiction but some of the characters and story lines are based on people I have worked with and events that have taken place in the hotels I have worked in. The book is a fable about a hotel manager who has some very bad habits. He must change…

The hotel business is a retail business and in order to stay on top of your business, you must fully and completely balance your daily revenues and settlements. This means dotting the eyes and crossing the Ts, examine them. Every day we begin anew and every day is a story unto itself…