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In my career, I have worked in some incredible hotels and resorts. One of my resort experiences included a summer where a group of us would gather each morning and play nine holes of golf before work. This story is about a new set of clubs, the video lottery machines, the local…

This Week’s Article by Guest Author Amin Himani, Senior Manager, Revenue Strategy at Coast Hotels Corporate Office in Vancouver, BC

This is a great article on revenue management and it’s also very timely.

I had the pleasure of having Amin as a student recently in my Hospitality Financial Leadership course at Royal Roads University.

Enjoy the read.
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The chapter below is an excerpt from my new book. It’s fiction but some of the characters and story lines are based on people I have worked with and events that have taken place in the hotels I have worked in. The book is a fable about a hotel manager who has some very bad habits. He must change…

The hotel business is a retail business and in order to stay on top of your business, you must fully and completely balance your daily revenues and settlements. This means dotting the eyes and crossing the Ts, examine them. Every day we begin anew and every day is a story unto itself…

What you really want and what your business really needs is a DOF that is a “financial leader”–the kind of DOF that is going to teach and lead the non-financial managers in your hotel. You want the DOF to be as effective with the forecasts and commentaries as they are with the day-to-day accounting. You want your DOF to…

I like to talk to my workshop participants about this important view of their world before we begin. I know that most have come to my workshop thinking we are going to talk about accounting and for most people, that’s comparable to a dentist appointment. I mean, who would knowingly and enthusiastically…