Productivity
Hospitality Financial Leadership – Labor Productivity Workshop
You Can’t Manage What You Can’t Measure
Teach your managers and leaders to use labor productivity measurements.
- In our…
Hospitality Financial Leadership – Why Financial Acumen is So Important to Your Hospitality Career
It is common sense to know: With more knowledge and skills, your career prospects and advancement possibilities are enhanced. In hospitality, it is not quite as well understood.
There exists a counter-culture to growing up, to raising one’s self out of the guest- and the colleague-only world into the financial arena. I…
Hospitality Financial Leadership – Nobody Gets to Be Wrong, Everyone is Wrong, No One Gets to Be Right, Everyone is Right
“Nobody Gets to Be Wrong, Everyone is Wrong, No One Gets to Be Right, Everyone is Right”
I use this quote to start many of my workshops. To me, it’s the way I want the participants to stand in their individual power during our time together. It’s also how I…
Hospitality Financial Leadership – City/Region Wide Supply and Demand Analysis
When you are preparing your budgets, an incredibly valuable tool is what I refer to as the “citywide supply and demand analysis.” I didn’t come up with this, however, I am going to explain how it works, why it’s so important to complete it at least…
Hospitality Financial Leadership – Bring Multi-Tasking to an End for Hotel Leaders

I am going to begin this piece with a quote because I know there is BIG TIME pushback on the idea of multi-tasking. Being so popular in our modern work society the idea of multi-tasking is more than a fad, more than say IBU (Individual Business Units)…
Hospitality Financial Leadership – Expectations vs. Agreements
In life, few things make us less productive and more distant than other people’s expectations of us. Expectations are everywhere, at work and at home. People detest others expectations.
Uncommunicated expectations were not productive, especially when real work and strong relationships were required. Yet uncommunicated expectations were cast everywhere and they were weak.
