Hotel Financial Coach Blog

CSMD – Conference Services Managers’ Disease and Its Devastating Effects on Your Hotel’s Bottom Line

I first diagnosed CSMD at Hotel Vancouver in British Columbia, Canada where I held the position of hotel manager in the early 2000’s. I call it conference services managers’ disease because this position seems to develop this disease more often than other leadership roles in hospitality. However, it’s important to point out CSMD is not...

Read More ➝

The Truth About Being a Hospitality Financial Leader   The truth is your team members and leaders in your hotel want to be financial leaders. They want to know, understand and speak financials. They know it’s the ticket to the big time, without financial skills and a solid understanding of the numbers they are not...

Read More ➝

OTA Disruption?

A Light in the Tunnel –  In the On-Line Travel Agency Hold More Creative Disruption? The On-Line Travel agents, The Expedia’s of the world started it all for the hotel business and served as disruption model for many other ideas and innovations. Has the time come for their disruption? Like a restaurant that pops up...

Read More ➝
Back to Top