Hotel Financial Coach Blog

The Paper Can’t Talk

In the hotel business, we have three equal pillars: the guest, the colleague and the money. We need to realize that the third pillar, the money, the owner, the P&L, the paperwork, whatever you want to call it, it needs a proper voice. The right voice, a voice that speaks to the leadership and the...

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The Luggage

The Empress Hotel in Victoria, British Columbia, saw massive renovation in 1988. The renovation was so big the hotel was closed for 6 months. One man died in the construction falling down the garbage chute, and it is said that the hotel rose 6 inches taller as so much weight was taken out of her....

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